"Love the apartment and the patio. Amenities are nice, although obviously it has been a struggle to use them the way I would like to due to COVID. Would be nice to have some guest parking availability- street parking is tough sometimes and the street sweeping tickets are $$$. The noise from construction has been no fun on my mornings off (Monday and Tuesday)- hopefully the Target will be worth it!"
"We just moved in, and so far we already love our new home. The neighborhood is nice and quiet, the amenities here are incredible and our apartment is beautiful. We also can’t wait for the new Target coming this summer."
"I have been here for 6 months now. No complaints so far. Building is kept in great condition. Great location as well. The only thing I would like to be open is the hot tub as I wasn’t able to use it since I moved in."
"The construction noise is pretty unbearable, they are drilling into the ceiling of the garage level, which is our floor. Outside of that, everything is great, but we have had no peace and quiet since October when it started"
"I like the apartment community and amenities. I am docking a star because the new management does not seem to take COVID-19 restrictions as seriously as our old management. There needs to be more guidelines and enforcement of amenity use during this time as it’s very frustrating to see other residents not taking it seriously. There needs to be a better reservation system for amenity use for this reason. Thank you."
"The amenities here at Alexan Bahay are really nice, but obviously I haven't been able to use them as much as I would like due to COVID. I absolutely love the maintenance staff, who have been tremendously helpful under both management groups since I've moved here last July. My only overall complaint is a relatively lax enforcement of mask/social distancing rules, since we're in a pandemic and all, but the steps being taken recently (like getting rid of trash valet because people won't follow the rules properly) are definitely moves in the right direction."
"I have enjoyed my time at the Alexan Bahay but worry about what is changing with the new management. The turnover process has been less than smooth and there seem to be some ongoing issues since the change. Hopefully this is just temporary and the new management will continue to work to get the community back on track soon."
"Beautiful building and apartments but the new changes with management have been confusing and sometimes unnecessary. The complete overhaul of the amenity reservation system and bulletin board are counterintuitive and clunky. Communication has been spotty and hopefully this is all just temporary as everyone gets settled in but it does make me concerned about how things will progress and whether we'll stay after our lease ends."
"My experience here has been mostly pleasant. A few complaints though- I think the trash service should be optional, the pet spa should be open and the units need more storage space! Especially a linen closet."
"It has been so wonderful to have the Alexan Bahay community as a new resident of Los Angeles. We have so much available to us at all times with the community's amenities and beautiful public spaces, and I am so thankful there are precessions in place to make sure we can enjoy it all safely."
"Overall my first couple of months at the Alexan have been AMAZING. The leasing office staff are absolute superstars, the building amenities are so nice (even if we can't use some right now, I appreciate the effort to keep some open), and the layouts are spacious with so much storage.
Our only issues have been from noise. The building could do with some extra sound proofing. Outside noise comes in, I hear the neighbors above stomping etc. But as long as everyone adheres to quiet time, it's been fine! Can't wait for the amenities to open back up so we can really experience the place - would love it if we could sign a guest or two in (even to the outdoor area only) as a soft reopening before full restrictions are lifted."
"The complex is great! They are always working hard to keep it clean! A spill here or a mess there one night is cleaned up the next day. The leasing office is very helpful and responsive! I absolutely love that when someone smashed into the garage gate they got security posted there all night and day! Unlike my last place where bikes were stolen when that happened there."
"It’s been great so far. We are about 4 months in and still love it here. The construction noise is annoying during the day since I wfh but everything else about this place is great. We love the community events and everything Alexan does to make this home."
"I haven’t lived here long enough to make a proper review but so far so good. My first time living in a community this size. Concierge staff are friendly and answer all my annoying questions. Tyler is amazing and specifically made sure my move went smoothly. I can’t thank him enough! The building is pretty quiet and very dog friendly. I haven’t seen anyone passing in the halls or elevators. But when I took a tour I saw one person and she immediately said “just sign the lease!” Haha I love this energy and would definitely say the same! I haven’t even had time to use amenities but there’s a LOT of them and I can’t wait to check them all out! I look forward to living here and getting to know the community!"
"So far the staff have been incredibly responsive and helpful. The unit layouts are incredible. The amenities are not all open but the community attempted to at least offer some portion during the pandemic."
"After almost three months at Alexan Bahay, and despite the pandemic, our love for this place continues to grow. The entire team her is fantastic but I want to give a special shout-out to Kimberly. She helped us with the move-in process and has continued to go out of her way to make us feel at home. She is a leading example in customer-service!"
"Everything is good. I love the apartment, the management team, common areas. I don’t like the fact that people aren’t wearing masks in common areas and hanging out in big groups. Me and my husband only go to the pool when there is no one else but if there is someone we sit in the furthest seat and we still put our mask on after getting out the pool but people seem to not care about it. And the other reason I gave 4/5 is because I wake up to loud noise of cleaning 3 days a week. Cleaning team starts cleaning at 9am and the machine they use is super loud and because my apartment faces inside it’s super loud inside of my apartment that wakes us up all the days they are cleaning. It would he great if they cleaned after 12"
"Alexan Bahay has exceeded my expectation. From the application process to my first few weeks as a resident here, it has been outstanding. The leasing staff is great, especially Tyler and Kimberly. Also, the maintenance staff is very responsive and timely, especially Jose. I love that the apartment community is quiet, safe, and clean."
"Appreciate how helpful all the staff members are, whether it's in-person or over email! The building is well-maintained and our apartment has all the amenities and creature comforts that we were searching for in our next place."
"Alexan Bahay is a great community. I feel very comfortable living here. The amenities are wonderful here. The apartments are equipped with quality appliances. Samsung fridge and microwave. Also the Google thermostat is a great way to keep your home’s temperature stable. Lastly, everyday I am happy to wake up and see the “Hollywood” sign from my balcony."
"It’s a wonderful building and the leasing team was super helpful with everything. Could not have been a more convenient process. The team seems to have really thought of everything and the apartment itself is brand new and clean with lots of great little features."
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"We love it here! All the staff are amazing, the amenities are fantastic (even though we’ve only been able to enjoy the outdoor ones - we love it so far), and our apartment is so comfortable. We can’t wait to continue to live here."
"Overall, my experience has been exceptional with the staff. They have been extremely helpful and take action on any concerns that I have voiced. Although the amenities are closed, I feel connected to the staff and appreciate their priority for everyone's health and well-being.
The only thing that I have noticed is that there's a bit of wall scuffing in the lobby near the mail room and in the mail room itself. People are brushing their things against the wall and it takes away from how stunning the property is. I hope these areas can be touched up so the high end feeling remains!"
"Loving it so far!!! Kimberly has been amazing. Such a great human and is so helpful. The room feels like home and we’ve enjoyed our encounters with the other residents living in the community. Super happy."
"We love all of the amenities, and Kimberly has made moving in a fantastic process! The entire building is gorgeous and pristine, and our apartment is spacious and perfect for us. We’re excited for the new year at Alexan Bahay!"
"Just moved in and have had a great experience so far. Kimberly in leasing was a pleasure to work with and made the entire lease process pain free. Jose with maintenance has been extraordinarily helpful as well. In general I’d say the Alexan Behay is a top 5 complex that I’ve stayed at."